Do you have any rooms available for tonight?請問今晚還有房間嗎？Yes, we have a few rooms left. What type of room are you looking f

 

Do you have any rooms available for tonight?請問今晚還有房間嗎？Yes, we have a few rooms left. What type of room are you looking for?

有的，我們還有幾間房間您想要什麼樣的房間？I’d like a single room with a queen-size bed.我想要一間有大床的單人房Sure, I can book that for you. Would you like a room with a city view or a garden view?。

好的，我可以幫您預訂您需要城市景觀還是花園景觀的房間？A city view sounds great. How much is it per night?城市景觀聽起來很棒每晚多少錢？It’s $150 per night, including taxes.。

每晚150美元，包含稅金Can I get a discount if I stay for more than three nights?如果我住超過三個晚上，可以打折嗎？Let me check. Yes, I can offer you a 10% discount for stays longer than three nights.

讓我查查看是的，如果住超過三個晚上，我可以給您10%的折扣Perfect, I’ll take it for four nights.完美，那我訂四晚Great! I’ll need your ID and a credit card for the booking.。

很好！我需要您的身份證和信用卡來完成預訂Here’s my ID and card. Do you need any additional information?這是我的身份證和卡片還需要其他信息嗎？。

No, this will be fine. I’ll print your receipt in just a moment.不需要，這些就夠了我馬上為您打印收據Will breakfast be included in the price?。

早餐包含在價格裡嗎？Yes, breakfast is included from 7 to 10 AM every day.是的，早餐每天從早上7點到10點都有提供Is there a gym at the hotel?

酒店裡有健身房嗎？Yes, we have a fitness center on the second floor. It’s open 24 hours.有的，我們二樓有一個健身中心，24小時開放That’s great! Do you offer room service?

太好了！有提供客房服務嗎？Yes, room service is available from 6 AM to 11 PM.有的，客房服務從早上6點到晚上11點Could you please let me know when the check-out time is?

請問退房時間是幾點？Check-out time is at 11 AM, but we can extend it to noon for you if needed.退房時間是早上11點，如果需要我們可以延長到中午

I’ll just need a wake-up call tomorrow morning around 7 AM.明天早上我需要一個7點的叫醒服務No problem, I’ll make a note of that.

沒問題，我會幫您記下來Is there any parking available on-site?酒店有提供停車位嗎？Yes, we have a parking garage. It’s $20 per day for guests.

有的，我們有一個停車場，對住客收費20美元一天Alright, I’ll park my car there.好的，我就把車停在那裡Perfect, I’ll give you a parking pass when you check in.

完美，您辦理登記入住時會給您一張停車證Do you have any recommendations for nearby restaurants?你有推薦的附近餐廳嗎？There are a few great places around the corner. I’d suggest trying the Italian place just down the street.

角落那裡有幾家不錯的餐廳，我推薦您試試街上那家義大利餐廳Thanks for the suggestion! I’ll check it out later.謝謝您的推薦！我稍後會去試試No problem. Is there anything else I can assist you with?

沒問題，還有其他我可以幫忙的嗎？Actually, can I get a map of the area?其實，我可以拿一張附近的地圖嗎？Sure, I’ll hand you a map along with your room key.

當然，等一下我會把地圖和房卡一起給您Thank you so much.非常感謝You’re welcome! Enjoy your stay.不客氣！祝您住宿愉快Excuse me, can you help me with the elevator?

抱歉，可以幫我操作電梯嗎？Of course, just press the button for the floor you need.當然，只要按下您需要的樓層按鈕I’m on the top floor. How do I get there?

我住在頂樓，怎麼上去？Just press the “11” button, and it will take you straight to the top.只要按“11”號按鈕，電梯就會直接帶您到頂樓

Thank you. I wasn’t sure how the elevator worked.謝謝你，我還不太清楚電梯是怎麼運作的No problem, feel free to ask if you need anything else.

沒問題，有需要隨時告訴我I’ve just arrived, and the room seems a bit too warm.我剛到，發現房間有點熱Would you like me to adjust the temperature for you?

您需要我幫您調整溫度嗎？Yes, that would be great. Could you set it to 72°F?是的，麻煩您調整到72華氏度（22攝氏度）I’ll send someone up right away to adjust it for you.

我會立即派人過去幫您調整Thanks, I really appreciate it.謝謝，我真的很感激You’re welcome. Anything else I can do for you?不客氣，還有其他我能幫忙的嗎？

Actually, can I get some extra towels delivered to the room?其實，可以送些額外的毛巾到房間嗎？Of course, I’ll have housekeeping bring them up shortly.

當然，我會讓客房服務盡快送過來Perfect. I’ll be in the room if anyone needs to reach me.完美，如果有人需要聯繫我，我會在房間裡Great! Enjoy your time here.

很好！祝您在這裡度過愉快的時光Is there a convenience store nearby?附近有便利店嗎？Yes, there’s one just across the street. It’s open 24 hours.

有的，對面街上就有一家，全天24小時營業Thanks! I might go grab something.謝謝！我可能去買點東西You’re welcome! Let me know if you need anything else.

不客氣！如果還需要其他幫忙，隨時告訴我Is there a laundry service available?酒店有提供洗衣服務嗎？Yes, we offer laundry service. Just leave your clothes in the bag provided, and we’ll take care of it.

有的，我們有洗衣服務只需把衣物放在提供的袋子裡，我們會處理好Do you charge extra for that?這需要額外收費嗎？Yes, there’s a small fee, depending on the item. I can give you a price list if you’d like.。

有的，根據物品的不同會有小額收費如果需要，我可以給您一份價格表No, that’s fine. I’ll just use the laundry machine down the hall.沒關係，我還是打算用走廊那邊的洗衣機。

Sounds good. The machines are open 24/7.沒問題，洗衣機24小時都能使用I was wondering if you could recommend any sightseeing spots around here.

我想了解一下附近的觀光景點Absolutely, there’s a great museum about a 10-minute walk from here.當然，有一個很棒的博物館，步行大約10分鐘

That sounds interesting! What’s it called?聽起來很有趣！它叫什麼名字？It’s called the City Art Museum. They have some amazing exhibitions right now.

它叫城市藝術博物館，目前有一些很棒的展覽I’ll definitely check it out. Thanks for the tip!我一定會去看看，謝謝您的建議！You’re welcome! Let me know if you need directions.

不客氣！如果您需要指引，隨時告訴我Excuse me, could I get some extra pillows for my bed?打擾一下，可以給我的床再送一些枕頭嗎？Sure, I’ll have some sent up for you right away.

當然，我會馬上送過去Thanks a lot!謝謝！No problem, happy to help.沒問題，很高興能幫忙I noticed there’s some noise coming from the street. Is there anything you can do?

我注意到街上有些噪音，能做些什麼嗎？Let me call the front desk for you to see if we can switch your room to one on a quieter side.

讓我打電話給前台看看能不能幫您換到安靜一點的房間I’d really appreciate that.我會非常感激I’ll get that taken care of for you.我會幫您處理好Thank you for your understanding.

謝謝您的理解Could I get a late check-out for tomorrow?明天我能申請晚一點退房嗎？We can extend it to 1 PM without any issue.

我們可以延長到下午1點，沒問題That would be perfect, thank you!那太好了，謝謝！You’re very welcome!不客氣！Excuse me, I was wondering if you offer any shuttle services to the airport.

抱歉，我想問一下你們有提供機場接駁車服務嗎？Yes, we do. The shuttle leaves every hour from 5 AM to 9 PM.有的，我們的接駁車每天從早上5點到晚上9點每小時發車

That’s perfect. Do I need to book in advance?太好了，需要提前預定嗎？It’s first-come, first-served, but I can help you reserve a spot if you’d like.

這是先到先得，但如果您需要，我可以幫您預定一個位置Yes, please, reserve a seat for me.好的，請幫我預定一個座位All set! You’ll be picked up at 10 AM tomorrow.

預定好了！明天早上10點會來接您Thanks so much!謝謝！No problem, enjoy your stay.不客氣，祝您住宿愉快Do you have a spa at the hotel?

酒店有提供水療服務嗎？Yes, we have a full-service spa on the third floor.有的，我們三樓有提供全方位的水療服務That sounds wonderful! How do I make an appointment?

聽起來真棒！我怎麼預約？I can help you book an appointment right now. What service would you like?我可以幫您現在預約您想要什麼服務？。

I’d like a 60-minute massage.我想預約一個60分鐘的按摩Sure, I’ll schedule that for you. How does 2 PM sound?當然，我會為您安排。

2點鐘可以嗎？That’s perfect, thank you!完美，謝謝！You’re welcome, enjoy your relaxation time!不客氣，祝您放鬆愉快！Excuse me, is the Wi-Fi free?

打擾一下，請問Wi-Fi是免費的嗎？Yes, Wi-Fi is free for all guests. The password is on your room key card.是的，所有住客都可以免費使用Wi-Fi。

密碼在您的房卡上Great, thanks!太好了，謝謝！No problem, enjoy surfing the web!沒問題，祝您上網愉快！Is there a pool here?酒店有游泳池嗎？

Yes, we have both an indoor and an outdoor pool.有的，我們有室內和室外游泳池Are they open year-round?這兩個池子全年都開放嗎？The indoor pool is open all year, while the outdoor pool is open from May to October.

室內游泳池全年開放，室外游泳池則是從5月到10月開放That’s nice to know! I’ll check out the indoor pool later.好的，知道了！我稍後會去試試室內泳池

Sounds great! The pool area is open from 6 AM to 10 PM.聽起來不錯！游泳區從早上6點到晚上10點開放Thank you for the information.

謝謝您的資訊You’re welcome! Enjoy your swim.不客氣！祝您游泳愉快Could you recommend a good place to grab a quick snack?

請問有什麼地方可以買點小吃嗎？Sure, there’s a café right across the lobby. They have great sandwiches and coffee.有的，大廳對面有家咖啡廳，那裡有很棒的三明治和咖啡

That sounds perfect! I’ll go there now.聽起來不錯！我現在就去Enjoy your meal!祝您好胃口！Excuse me, but I think I left my charger in the room.

抱歉，我好像把充電器忘在房間裡了Let me check the lost and found for you.讓我幫您查一下失物招領處Thank you so much.非常感謝I found it! I’ll bring it to the front desk for you.

我找到了！我會把它送到前台給您Thanks a lot, I really appreciate it.謝謝，非常感激You’re welcome, happy to help!不客氣，很高興能幫忙！Could you give me a wake-up call tomorrow at 6:30 AM?

你能幫我明天早上6:30叫醒嗎？Of course, I’ll set it up for you right away.當然，我會立刻為您設置Thanks, I have an early meeting.

謝謝，我有個早會No problem, have a good rest.沒問題，祝您好好休息I noticed the TV isn’t working. Could you send someone to fix it?

我發現電視壞了，能派人來修一下嗎？I’m so sorry about that. I’ll send maintenance up right now.真抱歉，我會馬上派維修人員來處理Thank you, I’ll wait for them.

謝謝，我會等他們You’re welcome, and sorry again for the inconvenience.不好意思，對給您帶來的不便再次表示歉意Excuse me, could you recommend a good place to have dinner nearby?

打擾一下，您有推薦附近的晚餐地點嗎？There’s a great sushi place just a few blocks away. It’s very popular with locals.這附近有一家很棒的壽司店，走幾個街區就到了，當地人很喜歡

That sounds delicious! What’s the name of the restaurant?聽起來好吃！那家餐廳叫什麼名字？It’s called “Sushi Express.” You can’t miss it.

它叫「Sushi Express」，一定不會錯過的Thanks for the recommendation!謝謝您的推薦！You’re welcome, enjoy your meal!不客氣，祝您用餐愉快！

Is there a nearby pharmacy where I can get some medicine?附近有藥局可以買藥嗎？Yes, there’s one just around the corner. It’s open 24/7.

有的，附近就有一家，24小時營業Great, I’ll go there now.太好了，我現在就去Let me know if you need any other help.如果還有其他需要，隨時告訴我

Thanks, I really appreciate it!謝謝，非常感激！Excuse me, do you have any extra blankets?打擾一下，你們有額外的毯子嗎？Yes, I’ll have housekeeping bring some up right away.

有的，我會讓客房服務馬上送過來Thank you!謝謝！You’re welcome! Anything else I can assist you with?不客氣！還有什麼我可以幫忙的嗎？I just wanted to confirm my reservation for tomorrow.

我只是想確認一下我明天的預訂Let me pull it up for you. Yes, your reservation is all set.讓我查一下是的，您的預訂已經確認Thank you for double-checking.。

謝謝您再次確認No problem, enjoy your stay!沒問題，祝您住宿愉快！I need to send a package. Is there a post office nearby?

我需要寄個包裹附近有郵局嗎？Yes, there’s one just down the street, about a 5-minute walk.有的，走下街就有一家，約5分鐘的路程Thanks, I’ll head over there now.。

謝謝，我現在就去You’re welcome! Let me know if you need anything else.不客氣！如果還需要幫忙，隨時告訴我I’m feeling a bit tired. Is there a quiet lounge I can relax in?

我有點累，這裡有安靜的休息室嗎？Yes, there’s a lounge on the second floor with a nice view.有的，二樓有一個休息室，景色不錯That sounds perfect!

聽起來很棒！Enjoy your time there!祝您在那裡度過愉快的時光！Excuse me, I’m having trouble with my key card.抱歉，我的房卡有點問題Let me take a look. It might just need to be reprogrammed.

讓我看看可能只是需要重新編程Thank you for helping!謝謝您的幫助！No problem, I’ll take care of it right away.沒問題，我會立刻處理Do you offer any packages for special events, like a birthday?。

你們有針對特殊活動（例如生日）的套餐嗎？Yes, we do! We can arrange for balloons, a cake, and champagne.有的，我們可以安排氣球、蛋糕和香檳That sounds amazing! Could I arrange that for tomorrow evening?

聽起來真棒！我可以為明天晚上安排嗎？Absolutely, I’ll make the arrangements for you.當然，我會為您安排好Thanks so much, I’m sure they’ll love it!

謝謝，這樣他們一定會很喜歡！You’re welcome! Enjoy your celebration.不客氣！祝您慶祝愉快Is there a place where I can rent a bike?

酒店有提供租借自行車的服務嗎？Yes, we offer bike rentals here at the hotel.有的，我們提供租自行車服務How much is it per day?一天多少錢？

It’s $15 per day, and you can pick one up at the front desk.每天15美元，您可以在前台領取I’ll rent one for tomorrow!

我明天租一輛！Sounds great! I’ll set it up for you.好的，我會為您安排Do you have any information on nearby hiking trails?

你們有附近的健行步道資訊嗎？Yes, there are a few great trails nearby. I can give you a map of the area.有的，附近有幾條很棒的步道。

我可以給您一張地圖That would be great, thanks!太好了，謝謝！No problem, I’ll get that for you.沒問題，我會給您準備好I need to print something. Is there a printer I can use?

我需要列印一些東西，這裡有打印機嗎？Yes, we have a business center with a printer you can use.有的，我們有一個商務中心，您可以使用那裡的打印機Thank you!

謝謝！You’re welcome, enjoy your time in the center.不客氣，祝您使用愉快Do you have a place to store my luggage after I check out?

你們有提供行李寄存服務嗎？Yes, we offer a luggage storage service.有的，我們有提供行李寄存服務That’s great, I’ll leave my bags there while I explore the city.

太好了，我會在探索城市時把行李寄放那裡No problem, we’ll keep your bags safe.沒問題，我們會好好保管您的行李I’m heading to the airport. Is the shuttle still running?

我現在要去機場，接駁車還有開嗎？Yes, it’s still running. The last shuttle leaves at 9 PM.有的，接駁車還在運行，最後一班是晚上9點Perfect, I’ll catch it.

太好了，我會搭上最後一班Safe travels!祝您一路順風！Thank you!謝謝！I’ve just arrived, but I can’t seem to find my reservation.

我剛到，但似乎找不到我的預訂Let me pull up your booking. Can you give me your last name?讓我查一下您的預訂請告訴我您的姓氏It’s Smith.。

我姓SmithOkay, I’ve found it. Your room is ready.好的，我找到了，您的房間已經準備好了Thank you for your help!謝謝您的幫助！You’re welcome! Enjoy your stay.

不客氣！祝您住宿愉快I’m looking for some good local shopping spots.我在找一些好的當地購物地點There’s a mall about 10 minutes away. It has a wide variety of stores.

附近有一家大商場，大約10分鐘路程，裡面有很多商店That sounds great, I’ll check it out.聽起來不錯，我會去看看Have fun!玩得開心！I need to make a quick phone call. Is there a phone I can use?

我需要打個電話，這裡有電話可以使用嗎？Yes, there’s a phone in the lobby you can use for local calls.有的，大廳有一部電話，您可以用來撥打本地電話

Thanks for letting me know.謝謝告訴我No problem!沒問題！Have a nice day.祝你有愉快的一天

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